The GDPR aims to give individuals greater control over their personal data and to unify data protection regulations across the EU. Key aspects of GDPR include:

• Data Subject Rights: Individuals have the right to access, correct, delete, and restrict the processing of their personal data.
• Consent: Businesses must obtain explicit consent from individuals before collecting and processing their personal data.
• Data Breach Notifications: Organizations must notify authorities and affected individuals of data breaches within 72 hours.
• Accountability and Documentation: Businesses must document their data processing activities and demonstrate compliance with GDPR.

Audit Trails and Documentation:

• Feature: Comprehensive audit trails that log all data access, changes, and processing activities. These logs can be exported and reviewed for compliance audits.
• Benefit: Provides a clear and detailed record of data handling practices, making it easier to demonstrate compliance during regulatory inspections.

Data Breach Management:

• Feature: Integrated breach detection and notification systems that alert administrators to potential data breaches and automatically prepare notifications for authorities and affected individuals.
• Benefit: Ensures timely and efficient handling of data breaches, minimizing legal risks and maintaining customer trust.

Role-Based Access Control (RBAC):

• Feature: Custom CRMs can implement RBAC to restrict access to personal data based on user roles within the organization. This ensures that only authorized personnel can access sensitive information.
• Benefit: Enhances data security and compliance by limiting unnecessary data access and reducing the risk of internal breaches.